When refunds may be issued for the services we provide, and how to request one.
This Refund Policy explains the circumstances under which refunds may be issued for services provided by Tech2Software Private Limited ("Tech2Software", "we", "us", or "our"). It should be read together with our Terms & Conditions.
Our work involves custom development and dedicated team time. Because resources are committed to each project from the moment it begins, refunds are handled on a case-by-case basis as described below.
An advance payment is required to reserve our team and begin a project. This advance covers initial planning, research, and resource allocation, and is generally non-refundable once work has commenced.
A refund may be considered if:
Where a refund is approved, it is calculated for the undelivered portion of the work only.
The following are not eligible for refunds:
To request a refund, contact us in writing within 7 days of the relevant milestone, including your project details and the reason for the request. Approved refunds are processed to the original payment method within 7–14 business days.
If a client cancels a project after work has begun, fees for all work completed up to the cancellation date remain payable, and the advance payment is non-refundable.
If we cancel a project for reasons within our control, we will refund any payments made for work that has not yet been delivered.
For any refund-related questions or requests, contact us: